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Supplier Portal

SANBS SAP Ariba Supplier Communication

We are now in Ariba where we will manage purchase orders, sourcing events and supplier management processes.

Accessing the Portal

To register or access the supplier portal, please follow the links below:

Duplicate Registrations

  • Suppliers are requested to avoid creating duplicate accounts on the system, as duplicate profiles may lead to delays in purchase order processing and may result in the incorrect account being invited to bidding events, potentially impacting response timelines.
  • When registering a new account, please be on the lookout for system notifications that indicate if the email address entered already exists. If you are unsure whether your company is already registered, kindly verify with the support team before submitting a new registration.

Purchase Orders

Suppliers will receive an email notification for the Purchase Order they would need to acknowledge by creating an order confirmation.

Once goods have been delivered and received by SANBS on the system they will show a received status in Ariba. This will allow for the supplier to process the invoice on their end.

N.B: If you have not done an order confirmation you will not be able to invoice. The invoice button will remain inactive.

Sourcing Events

Open tenders will be published on the sourcing opportunities page of the procurement page: https://sanbs.org.za/sourcing-opportunities . Suppliers can obtain sourcing lead contact details on this page used to request access to tenders.

Invited suppliers will receive an invitation via email prompting them to respond to the tender.

Supplier Management

a. New Suppliers

When awarded business by SANBS, suppliers will receive two questionnaires for onboarding purposes. Suppliers need to complete both questionnaires so that SANBS can be able to do business with them.

b. Existing Suppliers

Existing suppliers may receive questionnaires that they would need to complete to allow SANBS to obtain the latest information and documents from the suppliers. The questionnaires will also provide an opportunity to the suppliers to update their information. This will ensure that suppliers remain compliant during their business relationship with SANBS.

Support and Queries

Portal Technical Support:

Call 011 761 8821 or email: Olwethu.Mtembe@sanbs.org.za

Call 011 761 8842 or email: akhona.mehlomakhulu@sanbs.org.za

Call 011 761 8720 or email: Khahliso.Mokoena@sanbs.org.za

Call 069 8609 779 or email: Charity.Mabasa@sanbs.org.za

Procurement-related Queries:

Email procurement@sanbs.org.za or contact Buyers directly via email.

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